XAVIER Leadership CENTER

Presented by Mike Lair

Managers of supervisors need not only to possess excellent personal communication and decision making skills, they need to be able to clearly articulate goals and then energize their organizations and their staff to meet those goals. Doing so requires an overall understanding of internal and external customers and the exercise of personal organizational leadership skills, planning skills and coaching skills to ensure all customer needs are met and goals achieved through the coordinated efforts of others.

This session is right for results-oriented leaders who wish to:
• build productivity and morale
• increase profits through less rework and more efficiency
• create additional time for doing work and take less time redoing it
• enhance employee skills and commitment to the business

The Experienced Manager School is an intense three-day interactive hands-on learning experience. Using problems, case studies, facilitated discussions, multimedia, and demonstrations, the XCG consultant instructor will ensure that skill building and enhancement occurs in three critical areas of management: Leading the Organization from the Middle, Growing the Business via Integrated Goal Setting, and Coaching & Delegating.

You Will Learn

• To avoid pitfalls to productivity
• How to prioritize work and
  delegate work
• How to focus on efficiency and effectiveness
• The essentials of integrated planning
• How your own personal style impacts others
• How to improve interpersonal skills
• An approach for improving performance with coaching
• The 5 practices of exemplary leaders
• To assess and diagnose your interpersonal strengths
• To motivate each of the four basic work styles differently
• To communicate effectively vertically and horizontally
• To create ownership and accountability through shared vision.

Seminar Content

Day 1
Leading the Organization from the Middle

• The Leadership Continuum
• Leadership vs. management – clarification, roles & responsibilities
• Success factors & derailers
• Personal style & leadership
• Personal Styles Assessment
• How to effectively lead from the middle - Putting my style to work for me, others, and the organization.
• Facilitating excellence up and down the organization
• Working with others: An approach to team and organizational effectiveness
• Individual action plan for application

Day 2
Growing Business via Integrated Goal Setting

• Connecting with company Mission, vision and values
• Critical success factors
• Thinking organizationally, acting locally
• The three keys of integrated planning
  Deploying goals
  Tracking progress
  Learning and Improving
• Effectively engaging other experienced managers in a team approach
• Overcoming obstacles to getting things done

Day 3
Coaching and Delegating

• When to coach and when to counsel employees
• Keys to effective coaching
• Providing effective feedback that improves performance
• Coaching Skills Assessment
• Assessing competence & commitment of those you coach
• Listening & Giving Instructions Targeted Delegation
• What do I do - others do?
• Skill practice and application: "What Would You Do?"