XAVIER Leadership CENTER

Xavier Consulting Group                                 Williams College of Business
     
   

Six Sigma Certificate Program
Green Belt: Essential Skills of the Six Sigma Approach

Presented by Dennis Evans

Green Belts will demonstrate comprehension and application of the Six Sigma methodology, tools, and techniques. The Green Belt Certificate Program provides participants with the knowledge necessary to serve as an effective team member within his or her specific business area. The Green Belt workshop provides participants with enhanced problem solving skills utilizing the DMAIC model and the relevant statistical tools within that model.

Who Should Attend

Managers, team leaders, team members and facilitators

You Will Learn:

  • Problem solving methodology for addressing business improvement projects utilizing the DMAIC model
  • Intermediate level quality tools within DMAIC methodology including principles of measurement and systems analysis
  • Demonstrating application of these concepts and practices at your workplace
    • A – Analyze: Determine root cause
      • Overview of Statistical Analysis Tools
      • Value-Added Analysis
        • Analysis Exercise
      • A1 – Lean: Eliminate Errors, Defects, and Waste
      • A2 – Six Sigma: Collect & Analyze Data
        • Visual Analysis Tools
          • Pie Chart
          • Pareto Chart
          • Bar Chart
          • Run Chart
          • Control Chart
          • Histogram
        • Catapult Exercise
        • The Concept of Variation
        • Types of Variation
        • Histogram Exercise
        • Cause and Effect Diagram
        • Cause and Effect Diagram Exercise
        • Hypothesis Testing
    • I – Improve: Implement corrective action
      • Corrective Action
      • Decision-Making Tools
        • Brainwriting
        • Affinity Groupings
        • Multi-Voting
        • Matrix Diagram
        • Matrix Analysis
        • Decision-Making Exercise
      • Work Planning
    • C – Control: Stabilize improvement
      • Procedures
      • Specification Changes
      • Training Required
      • Leveraging the Sponsor

Program Outline

  • Overview of Green Belt
    • Small Group Lean Enterprise Exercise
  • Process Improvement the Six Sigma Way
    • D – Design: Create the charter, map the process
      • Charter
        • Area Needing Improvement
        • Team Boundaries
        • Deliverables
      • Define Work as a Process
        • Definition
        • Process Map
        • SIPOC
          • Suppliers
          • Inputs
          • Process
          • Outputs
          • Customers
        • Tree Diagram
        • One-on-one exercise
        • Process Map
        • Flow Charts
        • Change Process
    • M – Measure: Collect data on the process
      • Determine Metrics
      • Metrics Exercise
      • Metrics Types
      • Ways to Measure a Process
      • Customer Satisfaction
      • Check Sheet Exercise
      • Sampling
      • Measurement Exercise
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Available Dates
June 10, 11, 12, July 1 & 22, 2008

Sept. 23, 24, 25, Oct. 22 &
Nov. 17, 2008

Oct. 28, 29, 30, Nov. 19 &
Dec. 15, 2008

Times
8:30 AM – 4:00 PM

 

Fee
$1,995.00
 
 

 Assignment Prior to facilitated  workshops and achievement of  Green Belt Certificate:
 Select a process at your work,  prepare a Six Sigma Team Charter  and complete all the DMAIC  steps. Prepare to present this to  your participant peers through a  facilitated discussion in three  weeks. Demonstrate and present  final application of Six Sigma  concepts and practices in a  facilitated learning setting for this  business process six weeks after  final classroom effort.