| Presented
by Tom Clark, Ph.D.
What do
voice mail and email communication have in common? Both involve
communication that is usually brief, yet vitally important
to your work. If your e-mail or voice mail messages are not
clear and well organized, they are probably not getting the
response you need in order to do your work successfully. Give
us one afternoon and we’ll supply you with valuable
tips and strategies, along with US business cultural norms,
for these two critical forms of communication in the workplace.
|
| Who
Should Attend
Professionals from all cultural backgrounds (including native
English speakers) who want to learn tips and strategies to
enhance the quality and effectiveness of their email and voice
mail communications.
|
You
Will Learn:
- To
effectively structure your messages so others can understand
you quickly and easily
- How
to highlight the most important information
- To
format your e-mail to suit various types of readers
- How
to edit your messages so that they are concise and precise
- To
make your “requested action” clear and compelling
without sounding too direct
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