XAVIER Leadership CENTER

The purpose of performance coaching is to educate the supervisor about their role in providing an environment that is conducive to increasing job effectiveness. Specifically, coaching methods will be introduced that facilitate goal attainment, performance correction and direction, behavioral deficiencies, and positive reinforcement of desired behavior. An important aspect of performance coaching that is delivered in this workshop is the emphasis on co-activity. Both supervisor and supervisee are active in the coaching process which also takes into account the whole person and not just the person as an employee.

Why is performance coaching important? If the following are outcomes you desire, then performance coaching is necessary of paramount importance to your organization:

• Increased productivity
• Increased communication
• Increased opportunities for your employees through cross-training opportunities and better understanding of their interests and strengths
• Increased employee motivation
• Increased creative thinking and innovation
• Increased relationship building and thus commitment to the organization

This workshop will introduce basic coach-like skills as well as leadership skills necessary to attain these outcomes.

Learning Objectives

Participants will be able to:

• Determine how their behavior impacts those around them.
• Employ basic coach-like skills such as powerful questions and various levels of listening.
• Know when to utilize newly learned coaching skills.
• Effect change in their team through their behavior.
• Motivate, relate, reward, and correct based on a more objective read of a situation.

Prerequisite

Read Leadership and Self-Deception by the Arbinger Institute which will be included in the cost of the workshop and mailed two weeks prior to registration.

Faculty

Ann Dinan, Ph.D., M.S.S.A., C.P.C.C. specializes in systems coaching and training. She earned her doctorate in social science research from Washington University, her master’s degree from Case Western Reserve, and she is a designated CPCC coach from the Coaches Training Institute. She was also the first in the U.S. to conceptualize, devise, and implement the first coaching program offered to all university students at Xavier University in Cincinnati, OH. Additionally, she has lived and worked overseas and brings those experiences to her work through cultural competency and expatriate training and coaching. She also trains, consults, and coaches in the areas of performance coaching, team building and assessment, coaching in higher education, in addition to wellness and disability coaching. Dr. Dinan’s research has appeared in a number of journals and she has also written a book chapter on Coaching in Higher Education. Additionally, she has presented her research findings at numerous international and domestic conferences.