**XAVIER Leadership CENTER**

Xavier Consulting Group Williams College of Business

Six Sigma Certificate Program
Black Belt: Team Leadership and Facilitation of Six Sigma Projects

Presented by Dennis Evans, Dr. Tim Kloppenborg, and Dr. Deborah Tesch

The Black Belt will be able to demonstrate team leadership in facilitating Six Sigma teams in implementing Six Sigma projects and will facilitate team dynamics and guide team on business projects. The Six Sigma Black Belt workshop provides participants with advanced knowledge of Six Sigma principles, including problem solving skills necessary for tangible, measurable improvements.

Who Should Attend

Team leaders and facilitators

You Will Learn:

Comprehensive knowledge of the Six Sigma methodology and the DMAIC process
The role Black Belts and other team members play in the success of Six Sigma
How to properly define, scope, and work on Six Sigma projects
How to utilize advanced problem solving techniques
How to facilitate Six Sigma team meetings• How to present projects, transition and close out projects

Team facilitation –Define what a facilitator is and does
- The role of facilitator
- Facilitator Tips
- Look at how a group can influence an individual’s behavior
  - Group Cycle
  - Behavior Types
  - Strength Deployment Inventory Exercise
  - Handling Conflict
  - Team Meeting Ground rules Exercise
  - Team Decision-Making
Look at how a Facilitator can influence a group’s behavior
- Facilitator Impact
- Elements of a Successful Meeting
- Decision-Making Tools
- Facilitator Kit
- Virtual Team Exercise
- Communication
- Project Team
- Culture
Learn new Tools and Techniques
- Facilitator Intervention Exercise
- Handling Individual Situations
- Many other Intervention Scenarios
See how change affects groups and how to effectively manage change

Project Management
- The Project Life Cycle
  - Project Charter
    - Chartering Tools
    - Chartering Exercise
  - Planning
  - Critical Path
  - PERT Chart
  - Preparing Detailed Costs
- Role of the Project Manager
  - Monitoring
  - Earned Value Management
  - Cost Variance
  - Schedule Variance
  - Cost Performance Index (CPI)
  - Schedule Performance Index (SPI)
  - Managing Change
  - Project Close-Out

Program Outline

Black Belt Overview
- Implementing Six Sigma as an Organizational Change
- An effective Six Sigma System for Success
Advanced statistical methods– Why Statistics?
- Histogram and Interpretation
- Types of Variation
  - Z Transformation
  - Normal Distribution
  - Process Yield
  - Exercise – Process Variation
  - Process Capability
- Six Sigma Tools
  - Control Chart
  - Cause and Effect Diagram
  - Hypothesis Testing
  - Sampling
  - Regression Analysis
  - Regression Exercise
  - ANOVA
  - ANOVA Case Study
  - Chi-Square Test
  - Chi-Square Exercise
  - Design of Experiments
  - Root Cause
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Available Dates

June 2, 3, 4, 5, 6, -27 &
July 11, 2008

July 21, 22, 23, 24, 25, Aug. 15 & Sept. 3, 2008

Dec. 1, 2, 3, 4, 5, 2008, Jan. 16 & Feb. 11, 2009

Times
8:30 AM – 4:00 PM

Fee
$2,995.00

Assignment Prior to facilitated workshops and achievement of Black Belt Certificate:
Again, selecting a process at your work, prepare measureable results demonstrating your facilitation of a team in their application of Six Sigma. Prepare to present this to your participant peers through a facilitated discussion in three weeks following the black belt classroom work. Return in an additional three weeks to show final results of your Six Sigma initiative in a facilitated learning environment and comment and learn how other participants in your Six Sigma program applied these techniques on their specific projects.